Northumbrian Water's TWS wins top accolade at apprenticeship awards

Northumbrian Water's TWS wins top accolade at apprenticeship awards

Total Water Solutions (TWS), a new division of Northumbrian Water Group, is celebrating the success of its apprenticeship programme at an awards ceremony during National Apprenticeship Week.

The Durham-based company, which works with businesses to save money and reduce water waste, won Apprenticeship Employer of the Year at Newcastle College’s Apprenticeship Awards.

The awards, which celebrate the success of apprentices and the outstanding contribution made by employers to support apprenticeships, took place at the Copthorne Hotel in Newcastle.

Commercial Project Development Manager, Kevin Hudson, said: “This is the first year the apprenticeship awards have taken place and therefore it is amazing to have been recognised for our apprenticeship programme, which we take great pride in. It is celebration of the significant investment and time dedicated to apprenticeship integration within our business.”

Dominique Graver, Commercial Customer Contact Advisor at TWS, was shortlisted in the Special Recognition Award for the successful completion of her qualification.

Studying at Newcastle College whilst on placement at TWS, Dominique has gained a BT Level 3 in Business Administration and NVQ Level 3 in Customer Service within the last 2 years.

She was nominated by Emma Moorhead, Skills Trainer at Newcastle College, due to her determination and commitment in order to achieve the qualifications.

Dominique said: “There’s a great team at TWS and at Newcastle College, and it’s only through their support that this has been made possible. To have been given the opportunity to take part in, complete and pass both the BTEC and NVQ courses in the last two years has given me so much more confidence in my role as Commercial Customer Contact Advisor and I feel opens up future opportunities to grow in my role and within NWG.”

Emma Moorhead said: “I nominated Dominque for the Special Recognition Award as she has overcome so many obstacles to achieve her qualifications. She was so apprehensive and lacked confidence within herself, but in matter of fact she was brilliant, she just needed the extra reassurance to show her, she can do it.”

Kevin added: “It was an achievement for Dominique to be shortlisted; her drive towards completing her apprenticeship is something we can all learn from.”